Terms

Last updated 30 October 2026

These are the terms for booking a course or one-to-one coaching with me, and for using this website. When you book, you agree to them, so please read them first.

Who you are dealing with

Bitten by the Vibe is run by Alan Hopley, a sole trader based in London. There is no company behind it: when you book, your contract is with me.

You can reach me at hello@bittenbythevibe.com.

I am not registered for VAT, so prices have no VAT added. The price you see is the price you pay.

Claude is made by Anthropic. Bitten by the Vibe is independent and is not affiliated with or endorsed by Anthropic, Google or Microsoft.

What you are booking

AI at Work: £149

Four live 90-minute sessions online, in a group of 4 to 8 people. You learn to use Claude in the work you already do, with examples for Google Workspace and Microsoft 365. The dates and times are on the booking page and in your confirmation email.

From Idea to App: £395

Four live 90-minute sessions online, once a week, in a group of 4 to 8 people. You build a working app with AI tools. No coding background is needed.

One-to-one AI at Work: £395

The same four-part AI at Work syllabus, taught one-to-one in four live 60-minute sessions online and built around your job and the tools you use. It includes the slides, handouts and certificate.

One-to-one coaching

A 60-minute live session online, working on your own problem or project. You can book a single hour for £95 or a pack of four for £340.

What is included

• The live sessions, run on Google Meet. Sessions are not recorded.
• The slides and handouts for your course.
• A certificate when you complete the course, with a credential ID that anyone, such as an employer, can check online.

What you need

• A paid Claude plan (Pro, Max, Team or Enterprise). Both courses use features the free plan does not include. The plan is not included in the price: you pay Anthropic for it, or use your employer's.
• A computer with a reliable internet connection. A microphone and webcam help, but you can take part through the chat.

Adjustments and accessibility

People learn in different ways. If you are neurodivergent (for example ADHD, autism or dyslexia), disabled, have a long-term condition, or know that something helps you learn, tell me. You do not need a diagnosis, and you do not have to explain why.

In every session

• Your camera can stay off, and you can ask questions in the chat instead of out loud.
• Google Meet's live captions are available. Turn them on with the CC button.
• There is a break in every 90-minute session.
• Every exercise has written steps you can follow at your own pace.

Things you can ask for

• The slides and handouts before a session, or in another format, such as larger text.
• A short call before the course to talk through what will help.
• More time on exercises, or help catching up after a session.
• A support worker or note-taker joining you.

Tell me when you book or at any time afterwards, by email to hello@bittenbythevibe.com. Adjustments are free. If there is something I cannot do, I will explain why and agree an alternative with you.

Booking and paying

You book a course place, a one-to-one course or a four-session pack through Stripe, and a single one-to-one hour through Cal.com. You pay the full price by card when you book. Your booking is confirmed when your payment is processed and you receive a receipt. I will email joining details from hello@bittenbythevibe.com within one working day.

If your employer is paying, you can pay by card and claim it back, or email me and I will send your employer an invoice.

If a group does not fill

Each course group runs only if at least 4 people book. If yours does not reach 4, I will tell you at least 3 days before the first session and you can switch to another time slot or date.

Cancelling

Your 14-day right to cancel

The law gives you 14 days from the day you book to cancel, for any reason. To cancel, email me at hello@bittenbythevibe.com saying you want to cancel. You can use the model cancellation form at the end of these terms, but you do not have to.

If your course or coaching starts within those 14 days, booking means you have asked me to start it inside the cancellation period. If you then cancel after it has started, the law lets me charge for the sessions you have had. For courses, the promise under "If a course was not worth your time" goes further than this.

Any money due goes back to the card you paid with, within 14 days of you telling me you are cancelling.

If a course was not worth your time

Come to all four sessions. If it still has not been worth your time, tell me within 14 days of the last one and I will put it right with some one-to-one support. If you are still not satisfied after that, I will give you your money back.

If you cannot make your dates

After the 14 days, if you cannot make your dates, email me and I will move you to a later group if there is space. Fees are not refundable after that point. If you miss a session, you still receive its slides and handouts.

One-to-one sessions

• To move a session, give me at least 24 hours' notice and rebook through the link in your confirmation email. With less notice than that, the session counts as used.
• Sessions in a four-session pack or a one-to-one course must be used within 6 months of purchase.

If I have to change or cancel

If I am ill or something stops me running a session, I will tell you as soon as I can and arrange a new date. If you cannot make it, or I cancel a course altogether, I will return your money for any sessions you did not have.

Course materials

• The slides and handouts are for your own use. Please do not share, sell or republish them.
• Anything you build or write during a course or coaching session is yours.
• You can keep your camera off and choose the name that shows in the session.

Confidentiality and behaviour

People talk about their own work and employers in these sessions, so what is shared in a group stays in the group.

• Keep what other participants say confidential, including anything about their employer, colleagues or clients. Do not pass on their names or contact details without asking them first.
• Use made-up or anonymised examples in exercises, not your actual customer or colleague data, unless you are allowed to use it.
• Do not record sessions yourself.
• Treat everyone with respect.

I keep what you share about yourself and your organisation confidential too, unless the law requires me to pass it on.

If someone disrupts a group, I can remove them from the course.

Using AI tools at work

I teach you how to use AI tools. You are responsible for checking what they produce, and for following your employer's rules on AI, data and confidentiality when you use them at work.

My responsibility to you

I will run every session with reasonable care and skill, as the Consumer Rights Act 2015 requires. If something goes wrong because I have not, tell me and I will put it right.

I am not responsible for losses that were not foreseeable when you booked, or for business losses such as lost profit or lost data. Nothing in these terms limits my liability for death or personal injury caused by my negligence, for fraud, or for anything else the law does not allow me to limit, and nothing here affects your statutory rights.

Booking for a business

If you book for a business rather than for yourself, the 14-day right to cancel does not apply, but the promise under "If a course was not worth your time" and the rule for groups under 4 do. My total liability to a business is limited to the price paid for the booking.

Private team runs are agreed in a written quote, which sets out the dates, price and cancellation terms. These terms cover anything the quote does not.

Using this website

• The words, images and designs on this website belong to me, apart from third-party names and trade marks such as Claude, Google Workspace and Microsoft 365.
• If a price on this website is wrong, I will tell you, and you can proceed at the correct price or cancel.
• Links to Stripe, Cal.com and other sites take you to services I do not run, with their own terms and privacy policies.
• How I use your personal information is in the privacy notice.

Complaints and the law

If you are unhappy with anything, email me first and I will reply within 5 working days.

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your local courts.

If I change these terms, the version that applies to you is the one on this page when you booked.

Model cancellation form

Only fill in and send this form if you want to cancel. An email saying the same is equally valid.